You should see a series of letters and numbers (such as ABCDEFG8HJ84). Scroll down to the "Serial Number" section and see. Apps are gray with gears, usually on the Home screen. If the first letter is "N," your phone is refurbished.If the first letter is "M," your phone is genuine (retail).
To the right of the "Model" entry there is a set of letters and numbers, the most important of which is the first character: Tap the General option near the bottom of the screen.Ĭlick About at the top of the "General" page. Open the Settings or Settings section of your iPhone. If your phone box doesn't have an instruction manual or a serial number, it's most likely refurbished. Your iPhone's serial number is on the "About" page in the "General" section of the Settings app.
If you purchased a scratched phone from an Apple retailer, you can request an exchange.Ĭompare the serial number in the manual with your phone's serial number. Apple usually only sells iPhones in like-new condition, so scratches on the phone case or smudges on the screen will raise suspicion. If you're buying a phone on eBay or Amazon and want to verify if it's refurbished, send an email asking the seller for more pictures or information of the product.
APPLE SERIAL NUMBER REFURBISHED MANUALS
Headphones with scratched jacks, lack of manuals or other accessories, old or worn packaging are all signs that this is a refurbished item. Look for worn out parts or missing accessories. This only applies to iPhones purchased directly from Apple, as third-party sellers are not required to send you phones packaged in original packaging. If it's a completely sealed white box with the iPhone's serial number on the back and the model number on the front, it's likely a new phone.